Mission, Vision and Values of Express

Express CU turns financial goals into fantastic realities

As a member-owned not-for-profit financial institution Express CU serves individuals and families in the Puget Sound area and Washington State who want to create a better financial future.

Express CU is a secure alternative to banks, payday lenders and check cashers. We believe that...

• Providing financial products designed specifically for underserved people helps them build assets and achieve economic security
• Offering financial counseling, education and other personalized support helps our members strengthen their families and local communities
• People and organizations with greater resources are vital members that sustain the credit union’s capacity to deliver lasting solutions.

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The Express CU Mission

“Our Mission is to collaborate with our community to create access to financial opportunities”

Everyone deserves access to fair and affordable accounts and loans. Financially resilient families and households are the foundation for building strong societies. Express CU offers a variety of opportunities and solutions for you to manage your money and reach your financial goals.

Economic Justice for ALL

Is our ultimate Vision for our community

We believe every individual deserves equal access to opportunity to be financially resilient and successful. We want to get to a place where our members aren't just surviving, but have the opportunity to thrive.

Express Core Values

• People and Community

  At our core, we care for our members, our community, and each other. We look for opportunities to offer Financial services that meet people where they are physically.

• Empowerment

  We champion our members by providing them with information and the tools they need to achieve success and a sense of control in their financial life. We commit to providing an environment of appreciation, support and motivation. We encourage employees to take initiative and responsibility towards achieving their individual and organizational goals.

• Inclusion

  We recognize the strength of our diversity, and value unique contributions of all members, staff and community partners in an atmosphere of acceptance, value, and respect.

• Empathy

  We continually strive to understand the perspective of members and staff by actively and respectfully listening without judgement. We meet members where they are at on their financial journey.

• Trust

  Trust is foundational to all of our relationships, with members, staff and community. We build trust through honesty, open communication and transparency. We commit to providing secure systems and high-quality personalized service day in and day out.